Privacy Policy

Effective Date: January 22, 2026 · Version 1.0

1. Who We Are

Dialectal AI builds speech AI for Sudanese Arabic, including speech-to-text, text-to-text, and text-to-speech capabilities. This Privacy Policy explains how we collect and use information when you visit our website or submit forms for the AI Playground, developer waitlist, pilot applications, or general contact.

2. Data We Collect

2.1 Information You Provide

  • Name and email address
  • Company or organization details
  • Phone number (optional)
  • Use case, industry, and project details you share
  • Messages or requests submitted through our forms

2.2 Technical and Security Data

  • IP address, device and browser information, and request metadata processed by Cloudflare for security and performance
  • Cloudflare Turnstile verification data used to prevent abuse and automated submissions

3. Cookies and Tracking

We only use cookies and similar technologies provided by Cloudflare for security, bot protection, and performance. We do not use Google Analytics, Google Ads, or any other Google services. We do not run third-party advertising or behavioral tracking.

4. How We Use Your Data

  • To respond to inquiries and provide requested access
  • To evaluate pilot and developer waitlist applications
  • To operate, secure, and improve our website and services
  • To comply with legal obligations

5. Legal Bases for Processing (GDPR)

  • Consent, where you submit forms or opt in to communications
  • Steps prior to entering a contract, such as evaluating pilot or access requests
  • Legitimate interests in protecting and operating our services
  • Compliance with legal obligations

6. Sharing and Disclosure

We only share data with trusted processors as needed:

  • Cloudflare, for content delivery, security, and Turnstile bot protection
  • Brevo, our email and contact management platform for handling form submissions
  • Service providers and advisors as required to operate the website and comply with law

We do not sell personal data and do not share it for advertising purposes.

7. Data Retention

  • Contact and waitlist data is retained for up to 24 months after the last interaction, unless you request deletion sooner
  • Pilot application data is retained for the duration of evaluation and any resulting engagement, then up to 24 months afterward
  • Security and access logs are retained for up to 30 days, unless longer retention is required for legal or security reasons

8. International Transfers

Your information may be processed in countries where our service providers operate. When required, we rely on appropriate safeguards for international transfers.

9. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, object to processing, or request data portability. You may also withdraw consent at any time. To exercise these rights, contact us using the details below.

10. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children.

11. Contact

For privacy questions or requests, contact us at support@dialectal.me.

12. Changes to This Policy

We may update this policy from time to time. We will revise the effective date and version above when changes are made.